Air-Tight Storage, Inc Customer Service

CUSTOMER SERVICE

Do you know someone that needs storage? Refer them to Air-Tight Storage and earn a $10 Gift Card!

To be eligible, your referral must tell us at the time they reserve their unit that you referred them. CLICK HERE to download a flyer you can give to your friends who may need storage!

Air-Tight Storage Facility Rules

Welcome! The following information is for your reference. It contains some important suggestions and pertinent information about the policies of this self storage facility.

1. Your fee is due on the first (1st) of each month.
2. We will not send you a bill. Please mail your payment or bring it into the office. A payment slot has been provided for your convenience.
3. We accept cash, money order, check or credit card for monthly payments.
4. If we have not received your payment by day 3 of the month, your gate access will be denied. However, we will not charge a late fee and overlook your unit until day 6 of the month.
5. If your payment is not paid in full after 35 days we will process your unit for public auction.
6. A partial payment will not stop fees or official procedures. Any agreement between tenant and management to extend payment dates or defer sale of goods must be in writing and signed by both management and tenant to be binding.
7. A $25.00 fee is automatically charged for all returned checks as well as a 15% late fee.
8. We do not assume liability for the goods you store. Adding stored goods to an existing policy is generally quite inexpensive; we recommend contacting your insurance agency or the Bob Bader company.
9. Do not use the rental unit for anything but DEAD STORAGE. Do not store any flammable, explosive or illicit materials. The unit is to be used for storage only.
10. The storage unit must be vacated on or before the last day of the month for which rent has been paid and all terms and conditions of this agreement are met by the tenant.
11. The storage unit must be broom clean, emptied, in good condition - subject only to wear and tear - and ready to re-rent.
12. Tenant's lock must be removed upon termination of occupancy. Failure to remove lock will result in your being charged the next month's rental and late fees.
13. Gate hours are 24hrs a day, seven days a week.
14. Office hours are from 8:00(A.M.) to 5:00(P.M.), Monday through Friday and Saturday 8:00 (A.M.) to 12:00 (P.M.). We are closed on Sunday.
15. We do not prorate when you vacate a unit. If your unit is not vacant on the first (1st) day of the month, a full month's rent is due. There are no exceptions!
16. Only one lock is allowed per door latch. If more than one lock is found, you may be subject to a cut lock administration fee for the removal of that lock.
17. Do not follow someone through the gate without first putting in your access code. The gate may close on you or you may not be able to exit.
18. Please keep us updated of any address changes and/or phone number changes. Until we are notified in writing with your signature, the only valid address and telephone number present is on the lease.
19. Please leave aisles clear and do not block another tenant's door.
20. Delivery drivers are to be met promptly and are not to block the front driveway or gate under any circumstances.
21. Do not litter premises or driveways.
22. The speed limit on site is 5 mph. Failure to obey this limit may result in your eviction.
23. Alcohol, and All Controlled Substances are prohibited on site. If you're caught with any of these items on site you may be subject to eviction.
24. We will strictly enforce all policies and conditions in our contract. We do not make exceptions!
25. Thank you! We appreciate your business and look forward to your having a pleasant stay with us. If we can be of further help, please let us know.

CHANGE OF ADDRESS NOTIFICATION

Please fill out the form below to report change of address to Air Tight Storage

I, the undersigned, hereby give you official notice that my new legal address for all correspondence is as follows:

Notice of Intent To Vacate

Please fill out the form below to notify Air Tight Storage of your intent to vacate a unit

You are hereby advised that the undersigned will vacate the storage unit listed above by the date listed. I agree I will leave this unit swept, empty, and in good condition. If I fail to vacate by the above date, I will give notice to the manager that I would like to retain my unit until a later date.